Effective date: 13 July 2026. This policy forms part of the terms governing the Zenith Academy website and each purchase made through it.
The contracting supplier is AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Şahintepe Mah. 133376 Nolu Sk. Alipina Plaza A Blok No: 1 A/A Şahinbey/Gaziantep, Turkey. Şahinbey Tax Office, tax identification number 0451257665.
Questions, notices, refund requests, and complaints may be sent to [email protected]. Include the account email and transaction or receipt reference so the request can be matched securely.
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Website and service brand: Zenith Academy
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Legal supplier: AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ
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Registered jurisdiction: Turkey
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Support: [email protected]
Zenith Academy supplies account-based access to online industrial operations and commerce training, course materials, learning records, and student support. The plan name, total price, currency, billing frequency, access period, and included features shown on the pricing page and checkout form the order description.
The service is educational digital content. It does not include physical goods, factory services, procurement, employment placement, custom consulting, professional certification, or guaranteed commercial outcomes.
The customer must review the selected plan and these legal pages before completing checkout. Mandatory consumer rights that cannot lawfully be excluded remain fully preserved.
Before the customer authorizes payment, checkout displays the selected plan, product description, total amount, currency, applicable tax, billing frequency, renewal terms, and digital delivery method.
Payment is processed by the secure checkout option selected by the customer. The legal entity identified at checkout may act as payment processor or Merchant of Record and may issue the receipt, invoice, tax document, or buyer portal access.
By submitting payment, the customer confirms that the billing information is accurate and that the selected payment method is authorized. The website records the order identifier, status, plan, amount, currency, account, and access result for reconciliation and support.
There are no shipping charges because the service is delivered digitally. Currency conversion or bank charges imposed independently by a customer’s financial institution are not charges collected by Zenith Academy.
A failed or incomplete payment does not create paid access. Duplicate charges and confirmed processing errors are corrected promptly after the transaction references are matched.
Suspected unauthorized use should be reported immediately to support and to the payment method issuer. The company may secure the associated account while the report is investigated.
Every successful transaction is covered by the 14-calendar-day refund window in the Refund Policy. That window is not reduced by activation, login, viewing, download, course progress, or content use.
Recurring billing may be canceled before the next renewal through the buyer portal or support channel stated in the receipt. Cancellation stops future renewal; a refund request for a completed charge is handled separately under the Refund Policy.
The checkout may present additional buyer terms from the entity processing the transaction or acting as Merchant of Record. Those terms govern payment processing and buyer support where stated; these website policies continue to govern the training service supplied by Zenith Academy.
If terms conflict, mandatory consumer law takes priority, followed by the buyer terms shown at checkout for the payment transaction, and then these website terms for service delivery. A policy update applies prospectively from its stated effective date and does not reduce rights already attached to a completed order.
