Effective date: 13 July 2026. This policy forms part of the terms governing the Zenith Academy website and each purchase made through it.
The contracting supplier is AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Şahintepe Mah. 133376 Nolu Sk. Alipina Plaza A Blok No: 1 A/A Şahinbey/Gaziantep, Turkey. Şahinbey Tax Office, tax identification number 0451257665.
Questions, notices, refund requests, and complaints may be sent to [email protected]. Include the account email and transaction or receipt reference so the request can be matched securely.
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Website and service brand: Zenith Academy
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Legal supplier: AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ
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Registered jurisdiction: Turkey
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Support: [email protected]
Zenith Academy supplies account-based access to online industrial operations and commerce training, course materials, learning records, and student support. The plan name, total price, currency, billing frequency, access period, and included features shown on the pricing page and checkout form the order description.
The service is educational digital content. It does not include physical goods, factory services, procurement, employment placement, custom consulting, professional certification, or guaranteed commercial outcomes.
The customer must review the selected plan and these legal pages before completing checkout. Mandatory consumer rights that cannot lawfully be excluded remain fully preserved.
The product is digital and no physical item is shipped. After successful payment confirmation, the selected plan is associated with the customer account and access is made available through the website dashboard or the delivery instructions sent to the registered email address.
Delivery is normally automated and begins promptly after payment confirmation. The customer is responsible for providing a working email address, maintaining compatible internet access, and protecting account credentials.
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Digital account access
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No shipping or customs
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Delivery after payment confirmation
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Support for activation issues
If access is not available after confirmed payment, the customer should contact support with the receipt reference and account email. Support will verify payment and restore or redeliver access promptly.
Non-delivery or materially defective access is remedied by correction, redelivery, or refund. These remedies are additional to the unconditional 14-calendar-day refund policy.
The checkout may present additional buyer terms from the entity processing the transaction or acting as Merchant of Record. Those terms govern payment processing and buyer support where stated; these website policies continue to govern the training service supplied by Zenith Academy.
If terms conflict, mandatory consumer law takes priority, followed by the buyer terms shown at checkout for the payment transaction, and then these website terms for service delivery. A policy update applies prospectively from its stated effective date and does not reduce rights already attached to a completed order.
