Effective date: 13 July 2026. This policy forms part of the terms governing the Zenith Academy website and each purchase made through it.
The contracting supplier is AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Şahintepe Mah. 133376 Nolu Sk. Alipina Plaza A Blok No: 1 A/A Şahinbey/Gaziantep, Turkey. Şahinbey Tax Office, tax identification number 0451257665.
Questions, notices, refund requests, and complaints may be sent to [email protected]. Include the account email and transaction or receipt reference so the request can be matched securely.
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Website and service brand: Zenith Academy
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Legal supplier: AL TAJIR DANIŞMANLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ
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Registered jurisdiction: Turkey
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Support: [email protected]
Zenith Academy supplies account-based access to online industrial operations and commerce training, course materials, learning records, and student support. The plan name, total price, currency, billing frequency, access period, and included features shown on the pricing page and checkout form the order description.
The service is educational digital content. It does not include physical goods, factory services, procurement, employment placement, custom consulting, professional certification, or guaranteed commercial outcomes.
The customer must review the selected plan and these legal pages before completing checkout. Mandatory consumer rights that cannot lawfully be excluded remain fully preserved.
The active plans are Basics, Pro, and Elite. The pricing page and checkout display the current price, included features, access period, and whether billing is recurring. Where recurring billing is enabled, common billing periods are monthly, every six months, and yearly.
A subscription renews only on the frequency disclosed before purchase. The renewal price and next billing date are available in the checkout confirmation, receipt, or buyer portal. Any change requiring customer consent takes effect only after that consent is obtained.
The customer may cancel a recurring subscription at any time before the next billing date using the buyer portal or the support channel shown on the receipt. Cancellation takes effect at the end of the paid billing period and prevents the next charge.
Access remains available through the paid period after a scheduled cancellation. An immediate refund ends access associated with the refunded transaction. Expired access is not renewed unless a new payment is authorized.
Each renewal transaction has its own 14-calendar-day refund window. A request made within that period is accepted without a reason and without a usage or activation exception.
The checkout may present additional buyer terms from the entity processing the transaction or acting as Merchant of Record. Those terms govern payment processing and buyer support where stated; these website policies continue to govern the training service supplied by Zenith Academy.
If terms conflict, mandatory consumer law takes priority, followed by the buyer terms shown at checkout for the payment transaction, and then these website terms for service delivery. A policy update applies prospectively from its stated effective date and does not reduce rights already attached to a completed order.
